Patient Policies & Procedure
- How do I reach patient support?
- How do I reach my physician?
- When will I receive my medication?
- I haven’t received my medication. Who should I contact?
- Can I self-administer the ketamine medication without the guidance of one of your Tripsitters?
- I need to cancel or reschedule my appointment. How do I do that?
- What happens if I miss my physician consultation?
- What happens if I miss a treatment session?
- If I want to make a change with my medication (dosage, frequency, type), who can I contact?
- Can I cancel my subscription?
- Can I get a refund?